INSURANCE CLAIM INVESTIGATIONS

MHA’s staff has performed thousands of insurance claim investigations. We assign each claim to a professional with the appropriate expertise and experience to assess your claim. Our staff uses their experience, training, building codes, industry standards, and available product manufacturer’s data to answer your claim-related question. Following our investigation, we complete a clear, concise report that another engineer will peer review to ensure an objective analysis.

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STORM CLAIMS AND NATURAL DISASTER CONSULTING

Storms and natural disasters require immediate attention to ensure preservation of evidence and to allow adjustments to make quick claim decisions.

Within days of Hurricane Katrina slamming ashore along the Gulf Coast in 2005, MHA storm specialists were on-site at hotels, homes, and businesses along the coast of Mississippi, Alabama, and in New Orleans. Beginning with Hurricane Hugo, which ravaged the Carolinas and Southeastern U.S. in 1989, our forensic engineering specialists have evaluated thousands of claims related to wind-damaged roofs and structures, flood damage, and wind versus flood claims. [Read More]

STRUCTURAL DAMAGE ASSESSMENT

MHA can assist adjusters by helping them understanding the cause of damage, extent of damage, reasonable scope of repair, code-required structural upgrades, and timeline of moisture-related structural damage.

MHA’s staff have evaluated numerous types of structural failures including automobile impacts, tree impacts, fire damage, settlement, slab cracks, chimney rotation, deck/dock failures, retaining wall failures, etc.

MOISTURE INTRUSION / LEAKS:

Moisture intrusion can cause significant damage to interior finishes or structural components and have a detrimental impact on indoor air quality.

We can assist adjusters by helping them understand the source of moisture, extent of damage, reasonable scope of repair, and timeline of moisture-related damage. MHA has evaluated moisture intrusion related to:

  • Plumbing failures
  • Clogged gutter/downspout systems
  • Grading issues
  • Roof leaks
  • Window leaks
  • Flashing issues
  • Interior condensation
  • Incorrectly installed building envelope materials

We can rapidly respond to claims in North & South Carolina.

Ways We Can Help:

  • Determine Cause & Origin
  • Distinguish Between Current Damage & Pre-Existing Conditions
  • Isolate & Quantify Damages Associated with a Specific Claim
  • Assist with Subrogation
  • Provide Expert Testimony
  • Complete Construction Defect Analysis

Types of Claim Investigations We Perform:

  • Storm Evaluations Including:
    • Wind v. Flood
    • Hail Damage
    • High Wind Damage
  • Plumbing Failures
  • Hardwood Floor Issues
  • Retaining Wall Failure/Cracks
  • Roof/Shingle Damage
  • Masonry Wall Cracks
  • Foundation Wall Failures/ Cracks
  • Structural Damage Resulting From:
    • Auto Impacts
    • Falling Tree Impacts
    • Foundation/Settlement Damage
  • Crawlspace Moisture Issues
  • Site Drainage Issues
  • Structural Damage
  • Wood Framing Deterioration
  • Vibratory Damage From:
    • Blasting
    • Construction Equipment